Alright, we start with the good news and then plunge (a bit) with the bad ones — not really bad for those alien to @comcast.net who can majestically ignore the bad news and enjoy.
Good news first:
After many more incremental improvements and configuration changes we’ve decided to upgrade our core router. The upgrade will increase CPU [...]
From the hardware bods (Important for any @aol.com fans; anyone else may disregard):
As per AOL’s request of us, all forwards from DreamHost-hosted addresses to AOL accounts will be disabled in one week, on Tuesday, August 29th.
Some background on the problem: We’ve been having intermittent problems with automated AOL volume and spam blocks since February, after [...]
We are experiencing some networking issues this morning that is causing certain web servers to crash and is slowing down portion of the mail delivery. Our admins are looking into it, and we’ll post an update as soon as we have new information.
Our Moonkah.net hosting zone looks still clear of damage. Let’s hope it’ll remain [...]
If you’re receiving Relay Access Denied errors after trying to send mail in your email client, please try the following before you contact support. This applies even if you haven’t touched your settings and it’s been working before:
Make sure that you have SMTP authentication enabled and using the same login that you have set for [...]
My aim here is to blog less, not more, given the unpleasant nature of the announcements about downtimes, server failures, etc. Think you see this as rather an adrenaline blog — and that’s what we’ve got plenty throughout these doag days.
Now here’s a piece of good news from the data centers, talking about uptimes:
We are [...]
Good news! The mail service has been tested and proven to work properly. The webmail is back to speed.
If you’re using Outlook and still having trouble connecting then that appears to be specific to the client. Please confirm that webmail is working (if so your account is fine but you need to reboot your computer [...]
Suppose your mail service is down. This is the place wherefrom you can write us an Alert Message. Be focused on details. We’ll reply shortly with the fix.
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Today some of you had POP email issues - see below why, in the alert from the data center. BTW, whenever POP mail down you may go get your mail thru the webmail here: http://webmail.yourdomain.com
And now the update from the hardware team:
Just a fast update to let people know what is going on with email:
1. [...]
…Because our clients can check out in a timely manner even if mail goes down.
This Alerts Blog has only one purpose: to let you know in real time about technical issues, bugs and debugging.
Thanking you for the patience and sorry for any inconvenience.
Georg and the Moonkah Team