Major ddos this morning has left many sites (web and mail), inaccessible. The attack is being addressed and seems to be dying down on its own. We apologize for this disruption of service and any updates will be forthcoming.
Our cluster had some file server issues today. Slowing down, even not reachable at times. Everything has been solved by now. Let us know if something not working properly. And sorry for the inconvenience.
The data center will once again be performing more maintenance on the central database beginning Monday, March 27 2007 at 22:00:00 PDT. Downtime window is 6 hours, expected downtime within that window is 4 hours. This will take the following services offline:
Webmail.
All other mail services will remain online, including pop3, imap, and smtp, [...]
Because of data base maintenance, the webmail service will be offline starting Monday, March 12 2007 at 22:00:00 PDT. Downtime window is 6 hours, expected downtime within that window is 4 hours. All other mail services will remain online, including pop3, imap, and smtp. Customer sites and databases will also function as normal.
We were just informed one hour ago from our building management that an emergency maintenance window is scheduled for this Saturday morning, February 24th, at 1AM PST. UPDATE! The building has just changed the window to be 23 hours later.. it is now scheduled for Sunday morning, February 25th, at 12:01AM PST. This maintenance window [...]
Connection to one of our file storage servers is causing inability to check mail for some of our customer (only one group of servers -cluster- is affected). Example: ERROR: Connection dropped by IMAP server in webmail.
Has been fixed at 1:00pm Pacific.
Sorry for the inconvenience.
Resolved outage on mail clusters:
A network hiccup caused our load balancers to reset all connections to the backend authentication databases, which in turn caused all mail servers to need a reset to get their connections back.
Tonight, Thursday, Jan. 18th, at midnight CST, will open a timeframe of two hours in which all our webmail services will be down. So from 0:00CST to 2:00CST, Jan 19 2k7, you will experience 1 hour webmail down. The POP3 mail won’t be affected.
Sleep well, sweet dreams, ignore this while sleeping.
Here’s why some Earthlink customers were having issues with emails:
CBL temporarily inhibited our IPs from being blocked several days ago, so our listings there (and with XBL/spamhaus) have ceased. We’re still talking with them to get this resolved permanently, and our IPs should not be blocked by them in the meantime. As many of you [...]
Since long no alert, was about time…
We are currently experiencing networking issues.
Some of you may have been noticing some problems with your mail and MySQL services (and possibly some others). We’re not 100% sure what is causing these network problems, or what is being affected, but our entire admin team is currently investigating the issue. [...]